PACK PRO 3EM + PRO 4PM

The PACK PRO 3EM and PRO 4PM devices require a neutral wire for proper operation. Ensure that the wiring complies with European electrical standards, with appropriate voltage ranges typically between 230V AC and 400V AC, and amperage limits as specified in the product documentation. Installation depth should also be considered to fit standard electrical boxes.

Both devices are compatible with Home Assistant and support MQTT and REST API protocols for seamless integration into automation systems. Additionally, they can work with Matter, Alexa, and Google Home, allowing for voice control and automation scenarios.

Common installation scenarios include monitoring energy consumption in residential or commercial settings using the 3EM, while the PRO 4PM is suitable for controlling multiple devices such as lights and appliances. Ensure that the devices are mounted on a DIN rail for optimal organization and accessibility.

If the devices are not responding, check the wiring connections for secure and correct placement, particularly the neutral wire. Verify that the voltage and amperage limits are not exceeded. Additionally, ensure compatibility with the chosen automation platform and review configuration settings for any discrepancies.

The PACK PRO 3EM is primarily focused on energy monitoring with three phase inputs, making it ideal for tracking energy usage. In contrast, the PRO 4PM provides control capabilities for up to four devices, allowing for direct management of electrical loads. Choose based on whether monitoring or control is the primary requirement.